Here’s how we can assist you
CTS can assist you in evaluating technology that will work most seamlessly with your existing infrastructure. Our services will drive productivity and expand your business outreach while allowing you to interface with your customers in new, innovative ways.
Mobility can make field workers more productive, office workers more effective and remote workers more connected to headquarters; CTS works with you, evaluating solutions to meet your needs and make your workflows more efficient.
DEPLOYMENT SERVICES
CTS has a full service extension with experienced technicians to kit, asset tag, and prepare your devices to come out of the box ready to connect to your
Field Services and On-site installation
CTS Field Services is your comprehensive professional installer. CTS provides the needed coordination, technicians, and knowledge to complete
Remote Troubleshooting
MDM Remote Troubleshooting is a service offered CTS that allows users to easily troubleshoot and resolve mobile device issues from any location, in real-
EMM/MDM Consultation
Enterprise Mobility Management (EMM) consulting is a service that helps organizations securely and efficiently manage their mobile devices,
Repair Services
As an Apple Authorized Service Provider for Enterprise, CTS can repair, exchange and/or advanced replace your MacBooks, iPhones, and iPads. With this service,
Field Services and On-site installation
CTS Field Services is your comprehensive professional installer. CTS provides the needed coordination, technicians, and knowledge to complete your projects. We have over 3,400 technicians available nationwide to help visit your sites and provide a seamless experience, end-to-end. We are able to service your needs for Router/FWA installations, Site Survey, Signal Mapping, and Low Voltage Cable Pulling. Our technicians are screened and certified to do the work you need, at any location, even remote destinations. They are supported by one-to-one CTS Remote Support Team members to help keep your projects on track. If you have a global site list, ask CTS how we can assist you in your installation needs. Wondering if we can really meet your needs? Let our Proof of Concept program show you our capabilities.
Remote Troubleshooting
MDM Remote Troubleshooting is a service offered CTS that allows users to easily troubleshoot and resolve mobile device issues from any location, in real-time.
EMM/MDM Consultation
Enterprise Mobility Management (EMM) consulting is a service that helps organizations securely and efficiently manage their mobile devices, applications, and data. This service can involve setting up and maintaining an EMM system, a Bring Your Own Device (BYOD) policy, a mobile security strategy, and more. With EMM consulting, organizations can ensure that their mobile devices are secure, compliant, and protected from malicious activities.
Repair Services
As an Apple Authorized Service Provider for Enterprise, CTS can repair, exchange and/or advanced replace your MacBooks, iPhones, and iPads. With this service, employees can skip the consumer line at the retail store. Unlike 3rd party vendors, CTS uses genuine Apple Quality Parts. If your unit still has time left on the Apple Warranty, after the repair is complete, CTS honors the active warranty. iPads are handled with an Exchange through Apple GSX.
Migration Services
Migration includes user accounts, email domains, emails, and stored content such as pictures and files. We’ll help migrate important information from one email service provider to another, such as Office365 and G-Suite.
These services enable:
- Lower operating costs
- Higher customer satisfaction
- Reduced downtime
- Managed and secured mobile devices
- Reduced IT Help Desk workload.
- Empowered and supported remote worker
Application Installation and Configuration
MDM Application Installation and Configuration involves setting up policies and permissions for users, as well as installing and configuring applications to support mobile device management goals.
Cyber Security Policy Enforcement
MDM Cyber Security Policy Enforcement allows organizations to set up specific rules and restrictions in order to access corporate data. This ensures compliance and enables businesses to identify suspicious activities and take appropriate action. Security Policy Enforcement provides the ability for remote access and remote wiping of mobile devices for asset protection.
User Training and Support
MDM User Training and Support allows employees to use their mobile devices effectively and securely. This service helps users understand the features and functionalities of their devices, as well as any MDM policies that are in place. Users may also troubleshoot any issues they have with their devices.
Mobile Device Management (MDM) Mobile Threat Detection and Response
Mobile Device Management (MDM) Mobile Threat Detection and Response is a security solution that helps organizations protect their mobile devices from malicious activities. It provides real-time visibility into the security posture of mobile devices, alerting administrators to suspicious activities. MDM Mobile Threat Detection and Response services include features such as device compliance checks, automated threat scanning, malicious activity detection, and response and remediation options.
AD/LDAP integration
Active Directory (AD) or Lightweight Directory Access Protocol (LDAP) servers are available to integrate with a customer’s Mobile Device Management (MDM) platform. This integration allows organizations to simplify the process of enrolling user devices into their MDM platform and managing user accounts. Users can log in with their existing credentials, which adds an additional layer of security. AD/LDAP integration allows organizations to automatically synchronize user accounts between their AD/LDAP directory and their MDM platform, making user management easier and more efficient.
Content Management
MDM Content Management is the process of controlling and managing the content on mobile devices in an enterprise. This includes tasks such as; setting policies and restrictions for types of content that can be accessed and shared on each device, setting limits on storage capacity, and controlling the types of applications that can be installed. Content Management also allows organizations to track content usage and monitor any suspicious activity. By leveraging this offering, organizations can ensure that their data is secure, and their devices are compliant with organizational policies.
Custom Attribute Configuration
Custom Attribute Configuration for MDM platforms allow organizations to customize the way their devices and users are managed and tracked in the MDM platform. With custom attributes, organizations can create custom fields and policies for devices, storing additional information, leading to easier search and management while ensuring that devices and users are compliant with organizational policies.
Knox Service Plugin
Knox Service Plugin (KSP) is a part of Samsung’s Knox security platform that enables secure, real-time remote management of Samsung devices. KSP is designed to provide administrators with the ability to quickly and easily manage their devices remotely, without the need for complex network configurations or manual device setup. KSP allows for the remote installation of applications and updates, as well as enforcement of security policies. Additionally, administrators have access to real-time insights, allowing them to monitor the health and performance of their mobile fleet.
